At GrowVix Tech we provide dedicated IT engineers and technicians for companies that need to extend their technical capacity steadily, cover recurring needs or bring in specialist resources over extended periods.
We can provide resources for infrastructure, user support, networks, data centre and other IT operations in Barcelona, locations across Spain and on international projects.
Profiles and capabilities we can provide
- Desktop & End-User Support Engineers
- L1/L2/L3 Support Technicians
- Network Support Engineers
- Data Center Technicians
- Field & On-Site Engineers
- Deployment Technicians
- Endpoint & Asset Support Resources
- Infrastructure Support Engineers
Not every organisation needs to permanently hire every technical profile into its own structure. In many cases it is more flexible to bring in dedicated engineers or technicians who work over an extended period as an extension of the existing team.
GrowVix Tech provides Dedicated FTE Engineers & Technicians for ongoing support, infrastructure and IT operations needs.
Resources can be brought in to support users, devices, helpdesk, networking, data centre, deployments, maintenance and other work depending on the profile the organisation requires.
The model can be adapted to the environment, location, technologies and responsibilities defined for each resource.
We can also support companies with several locations that need stable technical capacity without maintaining complete internal teams at every site.
Not enough internal technical capacity
When the IT team lacks the resources to cover both operations and projects, a dedicated technician can extend capacity without permanently reshaping the whole internal structure.
Recurring support needs
Some organisations need continuous technical assistance for users, devices, infrastructure or specific locations. We provide dedicated resources to cover those operational needs.
Hard-to-find profiles
Different environments require experience with users, networks, servers, data centres or enterprise tools. Our network lets us look for profiles matching the client's technical needs.
Coverage at specific locations
Multi-site companies may need a stable technical presence at particular offices or facilities. We can provide dedicated resources according to the location and scope defined.
Overloaded existing teams
When the IT department has to run operations, incidents and projects at once, bringing in dedicated resources helps distribute the workload better.
Desktop & End-User Support Engineers
Resources for supporting users, computers, laptops, applications, devices, hardware/software troubleshooting and other workplace needs.
L1/L2/L3 Support Technicians
Technicians to manage incidents, service requests, troubleshooting, escalations and other helpdesk work within structured support processes.
Network Support Engineers
Profiles with experience in routers, switches, firewalls, Wi-Fi, structured cabling and enterprise network infrastructure support.
Data Center Technicians
Resources for servers, storage, networking equipment, cabling, hardware replacement, preventive maintenance and data centre infrastructure work.
Field & On-Site Engineers
Engineers to work directly in offices, facilities and locations where continuous or recurring technical presence is needed.
Deployment Technicians
Resources for installation, configuration, imaging, replacement and rollout of PCs, laptops, servers and other enterprise equipment.
Endpoint & Asset Support Resources
Technicians with experience in endpoint management, asset visibility, device tracking, inventory and operational device management.
Infrastructure Support Engineers
Resources to support different areas of IT infrastructure according to the technologies, locations and responsibilities defined by the organisation.
Available profiles may have experience with different tools and technologies according to the client's needs and the type of resource required.
ITSM & Ticketing
Experience with ServiceNow, Jira and Freshservice for incident management, service requests, documentation and ticket tracking.
Microsoft Environment
Experience with Active Directory, Microsoft Intune, Microsoft Entra ID, Microsoft 365, Office, Outlook and Teams.
Endpoint & Device Management
Knowledge relating to Microsoft Intune, Azure tools linked to endpoints and device administration.
Asset Management
Experience with Lansweeper for asset discovery and inventory, and with Absolute for endpoint tracking and device monitoring.
Network Infrastructure
Experience relating to routers, switches, firewalls, Wi-Fi, structured cabling and Cisco and HPE switch configuration.
Data Center Infrastructure
Experience with servers, storage, networking equipment, racks, cabling, hardware replacement and preventive maintenance.
Dedicated FTE resources
We provide dedicated technicians or engineers for continuous, long-term needs within the client's environment.
Contract Engineers
We can provide technical resources for defined periods when the organisation needs additional capacity without setting up a permanent internal hire.
On-site resources
The professional can work on site when the role requires direct attention to users, equipment or infrastructure.
Remote resources
Certain roles can be delivered remotely when the responsibilities and tools allow work without continuous physical presence.
Multi-site coverage
We can support organisations that need dedicated or coordinated resources across different offices, facilities or locations.
Our team has experience in data centre hardware installation and maintenance, server and network support, structured cabling, Cisco/HPE switch configuration, hardware troubleshooting, PC deployment, ITSM ticket management, preventive maintenance and on-site technical support.
That breadth lets us assess different technical profiles according to the environment and responsibilities each organisation requires.
Data Center & Infrastructure
- HP
- Wipro
- Microsoft
- IBM
- Dell Technologies
- Cisco
- HPE
- Equinix
Desktop & End-User Support
- Agilent Technologies
- Angelini Holding
- Siemens
- Schneider Electric
- Capgemini
- Accenture
- Fujitsu
These references correspond to prior experience of our team and are not presented as current clients of GrowVix Tech.
Additional technical capacity
Extend your team with specialist resources without having to hire every profile needed for support and infrastructure internally.
Greater operational continuity
A dedicated resource can get to know your users, systems, tools and procedures, and provide support more consistently as a result.
Resource flexibility
Adjust the number and type of profiles as technical needs, locations and workload evolve.
Less pressure on IT
Dedicated resources can take on recurring operations so the internal team can concentrate on projects and strategic priorities.
Access to varied profiles
Our network includes experience in Desktop Support, helpdesk, networking, data centre, deployments and other infrastructure areas.
Support across locations
We can assess resources for organisations that need technical capacity in Barcelona and at different locations across Spain.
- 01
Profile assessment
We review responsibilities, technologies, location, working model and the experience required to define the right type of resource.
- 02
Scope definition
We establish the functions, tasks, tools and conditions that will form part of the technical resource's engagement.
- 03
Resource selection
We look for profiles within our network according to the technical experience and needs the organisation has defined.
- 04
Onboarding
The resource joins the environment, processes and tools defined so they can start carrying out the agreed responsibilities.
- 05
Follow-up
On ongoing assignments we review needs and how the service is developing, to keep the resource aligned with the agreed scope.
A wide network of professionals
Our main strength is access to a network of engineers and technicians with experience across different areas of IT infrastructure and support.
Varied technical profiles
We can assess resources for Desktop Support, helpdesk, networking, data centre, deployment and other business needs.
Flexible models
We offer FTE resources, contract engineers and other arrangements depending on the duration, location and responsibilities of the service.
Barcelona and all of Spain
We can provide resources for companies in Barcelona and assess needs at different locations within Spain.
Enterprise experience
Our team has prior experience on projects and in environments belonging to large technology and enterprise organisations.
International coverage
Our worldwide network of engineers and technicians also lets us assess needs requiring resources outside Spain.
It is a dedicated engineer or technician who works over an extended period covering recurring support, infrastructure or IT operations needs within the agreed scope.
We can assess profiles relating to Desktop Support, L1/L2/L3 helpdesk, networking, data centre, Field Engineering, deployments, endpoint management and other IT infrastructure areas.
Yes. We can provide on-site resources when the responsibilities require working directly with users, devices, hardware or infrastructure at the client's location.
Yes. Certain roles can be carried out remotely when the tasks, tools and procedures allow the service to be delivered without continuous physical presence.
Depending on the profile, our team has experience with ServiceNow, Jira, Freshservice, Active Directory, Intune, Entra ID, Microsoft 365, Lansweeper, Absolute, Cisco and HPE.
Yes. The Scope of Work includes Dedicated FTE / Contract Engineers for organisations that need resources for defined periods or continuous technical needs.
Yes. We can assess resources for companies that need support in Barcelona and different locations across Spain, including multi-site operations.
Yes. Our network includes engineers and technicians in different locations, which lets us assess international needs alongside projects in Spain.
When an organisation needs stable technical capacity, permanently growing its internal headcount is not always necessary.
GrowVix Tech provides dedicated engineers and technicians for support, infrastructure, networking, data centre, deployments and other ongoing IT needs.
Tell us the profile, location, responsibilities and duration you need to cover.